The Top 10 Measures Used as Primary KPIs: 2024 vs. 2018

Published On:
March 11, 2024
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This video features a highlight from APQC's webinar, What to Expect in Process and Performance Management in 2024. Madison Lundquist, Principal Research Lead for APQC's process and performance management research area, discusses the changes in the top 10 key performance indicators (KPIs) used in 2024 versus 2018.