Performance Measurement and the Balanced Scorecard

Last updated:
February 09, 2009
Authored By:

Scorecards underpin the most successful performance measurement programs. The items in this collection explain how to put together a scorecard with measures that will lead to the strategic changes you envision. Based on the experience of best-practice organizations NCR, Nova Scotia Power, Principle Financial Group, Scripps Health, and the Newport Division of the United States Undersea Warfare Center, the practical examples, expert analysis, and information in these articles can lead to the implementation of an effective performance measurement system.

For more about performance measurement in general, see the collection Getting the Most Out of Performance Measurement.