Operational KPI Reporting: Methods, Access, and Challenges

Published On:
March 11, 2024
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This video features a highlight from APQC's webinar, What to Expect in Process and Performance Management in 2024. Madison Lundquist, Principal Research Lead for APQC's process and performance management research area, discusses the methods, access to, and challenges associated with operational key performance indicator (KPI) reporting.