2024 Operational KPI Priorities & Challenges
APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM) practitioners in 2024.
This collection explores trends in operational KPI reporting, including:
- operational priorities for 2024,
- choosing the right measures,
- how organizations use KPIs,
- reporting the KPIs,
- and applying the KPIs.