How to Get Employee Buy-in for Measurement

Published On:
May 11, 2010
Authored By:
Cindy Hubert and Michelle Cowan
Public Content:
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For measurement to lead to tangible improvement, an organization must communicate with staff about the measures, align them with strategic objectives and actual work, analyze the data appropriately, and make specific people accountable for activities related to measurement. This article describes the methods organizations with significant work force support of measurement use to ensure that action is taken based on the measures that are taken.