2011 is more than halfway through. Find HR trend, benchmarking, and best practices content that can help you reach your human capital management (HCM) goals in my latest Webinar, Now in the Knowledge Base: Human Capital Management. In this recording, I introduce our newest content on HCM topics…
When you hang out in APQC’s Houston office with Carla O’Dell and Cindy Hubert, the fact that good KM programs are founded on good business cases is ingrained in your psyche. So, when we polled the audience at our last KM conference, I was surprised to see that 28 percent of attendees said their…
We here at APQC read with interest the recently posted Business Process Manifesto from BP Trends Associates. The manifesto is aimed at cleanly defining what business processes are and their context within an organization. As the lead for the effort Roger Burlton has again facilitated a thought…
Last week Marisa Brown and I hosted a Webinar on the newest supply chain management content in the Knowledge Base. If you want to find out what’s new and what we have planned for the rest of the year, watch the video of the Webinar or take a look at the slides. The slides include links to the new…
APQC is studying enterprise risk management (you can check out our newest report on this topic), and so is our member IBM. Now we want to know how organizations align operations and finance to monitor, mitigate, and monetize risk. We invite you to participate in IBM’s global survey on…
Love risk but hate loss? You're not alone. “This new market strategy is great… but what if we lost one of our key clients?” “This product has the potential to make a huge splash… but should we stray too far from what we are known for?” “This improvement proposal could improve our…
As part of a Collaborative Benchmarking study that’s going on right now, APQC is researching and writing about organizations that excel at engagement and participation for knowledge management. These are firms that have figured out how to make KM fun while inspiring people to work together and…
In today’s New York Times, Catherine Rampell reports that some employers are discouraging the unemployed from applying for job openings and/or filtering out jobless applicants. Rampell’s article, “The Help-Wanted Sign Comes With a Frustrating Asterisk,” lists a number of reasons why employers may…
I've almost finished reading Delivering Happiness by Tony Hsieh, CEO of Zappos.com. I'm sure many of you have already read it since it came out last year and was #1 on The New York Times Bestseller List. But this was my first time through it. Fascinating book! I highly recommend it. The book got me…
Don't sweat your financial reporting, budgeting, and planning processes this year. APQC has just released two insightful white papers Fast Delivery of Complex Financial Reports –How Leading CFOs Do IT and How Corporate Financial Analysts are Dealing with Uneven Growth.