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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
People-Driven Digital Transformation at Stonnington: Case Study
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Case Study
Establishing an Analytics Program: Cementos Argos S.A Case Study
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Case Study
Creating Clarity through Process Standardization: ProUnitas Case Study
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Case Study
Putting Process Frameworks into Action: A Concentra Analytics Case Study
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Case Study
Securing Alignment in Enterprise Resource Planning and IT Transformations: Cargill Case Study
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Case Study
Simulation for Process Improvement at the Vancouver Fraser Port Authority: Case Study
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Case Study
Managing Change Across the Enterprise at Puget Sound Energy: Case Study
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Case Study
Development of End-to-End Processes at NATO Communication and Information Agency Case Study
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Case Study
Applying Design Thinking: MITRE Case Study
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Case Study
CEMEX Case Study: Experience Driven Through Design Thinking
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Case Study
Cigna Case Study: Shift Towards Human-Centric Design
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Case Study
Applying Design Thinking: Genpact Case Study
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Case Study
Assessing and Prioritizing Robotic Process Automation Projects: Insurance Organizations Case Study
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Case Study
Building The Future With Automation At École Hôtelière De Lausanne
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Case Study
Setting Up a Robotic Process Automation Program: MassMutual Case Study
Featured Resources
Staff Selections
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Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
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Reports & White Papers
Future Skillsets of Procurement Professionals: Survey Report
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Reports & White Papers
Preparing for the Next Level of Financial Planning and Analysis
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Reports & White Papers
Engagement & The Employee Experience: Survey Report
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Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
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Articles
Drivers of Analytics Program Effectiveness
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Reports & White Papers
Reinventing Supplier Relationship Management (White Paper)
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Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Articles
Leveraging Emerging Tools and Technologies in Finance: Blockchain
