
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Process-Led Digital Transformation with Dentsu Aegis Network UK
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Case Study
Grassroots Digital Transformation at Oxfam International
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Case Study
Value Stream Mapping and End-To-End Process Improvement at Vanguard
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Case Study
Enabling Flexible Change Management at a Real-Estate Organization
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Case Study
Implementing a Data and Analytics Program in a Manufacturing Environment
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Case Study
People-Driven Digital Transformation at Stonnington: Case Study
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Case Study
Establishing an Analytics Program: Cementos Argos S.A Case Study
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Case Study
Creating Clarity through Process Standardization: ProUnitas Case Study
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Case Study
Putting Process Frameworks into Action: A Concentra Analytics Case Study
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Case Study
Securing Alignment in Enterprise Resource Planning and IT Transformations: Cargill Case Study
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Case Study
Simulation for Process Improvement at the Vancouver Fraser Port Authority: Case Study
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Case Study
Managing Change Across the Enterprise at Puget Sound Energy: Case Study
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Case Study
Development of End-to-End Processes at NATO Communication and Information Agency Case Study
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Case Study
Applying Design Thinking: MITRE Case Study
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Case Study
CEMEX Case Study: Experience Driven Through Design Thinking
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement