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Resource Library

APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.

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Case Study

Process-Led Digital Transformation with Dentsu Aegis Network UK

March 23, 2020
Case Study

Grassroots Digital Transformation at Oxfam International

February 28, 2020
Case Study

Value Stream Mapping and End-To-End Process Improvement at Vanguard

February 06, 2020
Case Study

Enabling Flexible Change Management at a Real-Estate Organization

December 09, 2019
Case Study

Implementing a Data and Analytics Program in a Manufacturing Environment

November 21, 2019
Case Study

People-Driven Digital Transformation at Stonnington: Case Study

October 23, 2019
Case Study

Establishing an Analytics Program: Cementos Argos S.A Case Study

September 16, 2019
Case Study

Creating Clarity through Process Standardization: ProUnitas Case Study

July 15, 2019
Case Study

Putting Process Frameworks into Action: A Concentra Analytics Case Study

July 11, 2019
Case Study

Securing Alignment in Enterprise Resource Planning and IT Transformations: Cargill Case Study

May 07, 2019
Case Study

Simulation for Process Improvement at the Vancouver Fraser Port Authority: Case Study

February 27, 2019
Case Study

Managing Change Across the Enterprise at Puget Sound Energy: Case Study

February 22, 2019
Case Study

Development of End-to-End Processes at NATO Communication and Information Agency Case Study

January 11, 2019
Case Study

Applying Design Thinking: MITRE Case Study

November 06, 2018
Case Study

CEMEX Case Study: Experience Driven Through Design Thinking

October 09, 2018

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APQC Process Classification Framework (PCF)

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Resource Library

Process-Led Digital Transformation with Dentsu Aegis Network UK

Grassroots Digital Transformation at Oxfam International

Value Stream Mapping and End-To-End Process Improvement at Vanguard

Enabling Flexible Change Management at a Real-Estate Organization

Implementing a Data and Analytics Program in a Manufacturing Environment

People-Driven Digital Transformation at Stonnington: Case Study

Establishing an Analytics Program: Cementos Argos S.A Case Study

Creating Clarity through Process Standardization: ProUnitas Case Study

Putting Process Frameworks into Action: A Concentra Analytics Case Study

Securing Alignment in Enterprise Resource Planning and IT Transformations: Cargill Case Study

Simulation for Process Improvement at the Vancouver Fraser Port Authority: Case Study

Managing Change Across the Enterprise at Puget Sound Energy: Case Study

Development of End-to-End Processes at NATO Communication and Information Agency Case Study

Applying Design Thinking: MITRE Case Study

CEMEX Case Study: Experience Driven Through Design Thinking

Featured Resources

Expanding the Value of Process Management: Seven Tenets

Evolving Practices in Enterprise Risk Management: Survey Summary Report

End-to-End Process Maps and Measures: Hire-to-Retire

10 Steps to Get a KM Program Off the Ground

Identifying and Developing the Future Skills Needed in Sourcing and Procurement

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