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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Partnering with Rutgers University at APQC
In 2021, APQC partnered with Rutgers University to engage undergraduate and graduate-level supply chain management students in real-world research. Through this experience,…
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People and culture factors can make or break a knowledge management (KM) program. With engaged employees and a supportive culture, KM thrives. Without these factors, KM…
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Too often, leaders and other stakeholders struggle to see the value of KM initiatives or feel that KM programs do not deliver as much business impact as they should. For…
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Based on an October 2021, APQC webinar presentation by Tapaswee Chandele, global vice president of talent and development at The Coca-Cola Company, this article summarizes…
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In this APQC interview, Tapaswee Chandele, Global Vice President of Talent and Development at The Coca-Cola Company, talks about Coca-Cola’s efforts to foster a learning…
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For any organization, launching a knowledge management (KM) or process program is a big endeavor with lots of tough decisions to make. Fortunately, organizations don’t need…
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Supply chain disruption is especially devastating in the pharmaceutical industry. The timely and accurate delivery of the medicine that people’s lives depend on is only…
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Developing a knowledge or process management program is never easy, but a time-tested framework can help you reach your goals faster and avoid common mistakes. In this…
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Organizations are seeking new and better ways to drive innovation, and many are looking to knowledge management (KM) for support. This article outlines ways to connect KM and…
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Advocates want to open COVID-19 vaccine patents to scale up vaccine production, but that won’t be enough for manufacturers around the world to successfully produce vaccines…
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The COVID-19 pandemic was marked by wide-ranging supply chain shortages for medical equipment, ranging from PPE and gloves to respirators and other critical products. It also…
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Understanding HR Transformation
This brief article provides APQC's definition of HR transformation, lists common objectives for HR transformations today, and provides a case example of HR transformation at…
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Sales Forecasting in Pharmaceuticals
Pharmaceutical companies have always faced unique challenges in forecasting due to high development costs, a complex regulatory environment, and shifting consumer trends…
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From APQC’s Sourcing and Procurement Blueprint for Success, this article details the benefits of applying a fully standardized commodity coding system. These findings are…
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By fostering fruitful supplier relationships and designing strategically focused outcomes, sourcing and procurement professionals now play a central role in addressing supply…
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