Frameworks Jumpstart Process and Knowledge Success

Published On:

July 19, 2021

Authored By:

APQC

Public Content:

Developing a knowledge or process management program is never easy, but a time-tested framework can help you reach your goals faster and avoid common mistakes. In this podcast, APQC’s Lauren Trees and Holly Lyke-Ho-Gland talk with Allison Wilkins, CJ Nusom, and Jose Castro about the impetus behind setting up process and KM programs and the tools they used to ensure success.

APQC podcasts are available on Spotify, Apple, and wherever else you get your podcasts. Subscribe now to stay up to date on the latest business insights.

Type:

Podcasts

Topics:

Knowledge Management, KM Strategy, Process Framework

Industries:

Aerospace, Consumer Products/Packaged Goods, Financial Services/Banking, Food/Beverage/Restaurant

Related Resources

Engagement Strategies for Excellence in Knowledge Management

2024 Knowledge Management Webinars

Engagement Strategies for Excellence in Knowledge Management: Presentation Slides

APQC’s Editable Use Case Scenario Template

KM Essentials: Strategic Planning for Knowledge Management

APQC’s Use Case Scenario Template and Examples

How Process Programs Stack Up 2024

Finding and Interviewing KM Stakeholders

APQC's Knowledge Management Program Framework

6.0 Manage Customer Service Definitions and Key Measures PCF version 7.4

9.0 Manage Financial Resources Definitions and Key Measures PCF version 7.4

12.0 Manage External Relationships Key Definitions PCF version 7.4