Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Infographics|
How to Overcome Barriers to Managing Process Knowledge
Effective organizations require standardized, well-documented, and optimized business processes and knowledge management. However, process and KM teams often operate…
-
Infographics|
Key Roles Involved in Managing Process Knowledge
For an organization to function effectively, standardized, well-documented, and optimized business processes and knowledge management are essential. Although process and KM…
-
Articles|
Why is Supply Chain Benchmarking Important?
Supply chain benchmarking is important because managers need to:understand how their supply chains compare to competitors’,evaluate “as is” conditions before they can…
-
Why do organizations—and in particular, process owners—love the PCF? One key reason is that the PCF helps to drive a common language that enables every part of an…
-
Articles|
Navigating the Order Management Landscape
To provide a roadmap for traversing this multi-layered OM landscape, APQC’s Marisa Brown (Senior Principal Research Lead, Supply Chain Management) and Madison Lundquist …
-
APQC’s Process Classification Framework® (PCF) provides a common language that allows organizations to communicate and define work processes regardless of their industry,…
-
Process frameworks are used for several reasons, such as helping organizations identify current processes, building process maps, creating process definitions, establishing a…
-
Infographics|
Value of Benchmarking in Supply Chain
Benchmarking is the process of comparing and measuring a chosen set of variables internally or externally against others. APQC global research has found that organizations…
-
Using data from APQC's recent Best Practices in Process Frameworks survey, this article focuses on the top two framework adoption challenges—buy-in and engagement, and…
-
Articles|
Introduction to Flexible Project Management
Today’s project and process management professionals need a bigger, better, and more flexible toolkit to keep up with the pace of change. And executives need a basic…
-
Infographics|
Defining the Process Excellence Assets
This infographic defines APQC’s process excellence assets and knowledge, including a quick overview of each asset and a link to dive deeper.
-
Infographics|
Connecting the Dots for APQC’s Process Excellence Assets
This infographic helps organizations understand how APQC’s process excellence assets and knowledge relate to each other and empower professionals.
-
Articles|
How Organizations Use Process Frameworks
Process frameworks like APQC’s Process Classification Framework (PCF)® are incredibly useful for jumpstarting process standardization, developing a common language for…
-
This article helps organizations understand how APQC’s process excellence assets and knowledge work together to empower process professionals. It includes a quick overview of…
-
Infographics|
Seven Tenets of Process Management
Process management can revolutionize the way an organization does business and generates value. APQC's Seven Tenets of Process Management℠ provide a clear framework any…