Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
What Makes Saudi Aramco PMO Excellent at KM?
The Saudi Aramco Project Management Office (PMO) earned APQC's 2021 Excellence in KM recognition in honor of achieving Level 3 on APQC's KM Capability Assessment Tool at the…
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Infographics|
What Makes Prudential Financial Excellent at KM?
Prudential Financial earned APQC's 2021 Excellence in KM recognition in honor of achieving Level 5 on APQC's KM Capability Assessment Tool at the business entity level. This…
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Infographics|
What Makes PTT Exploration and Production Excellent at KM?
PTT Exploration and Production earned APQC’s 2021 Excellence in Knowledge Management recognition in honor of achieving Level 4 on APQC’s KM Capability Assessment at the…
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After more than a year of whirlwind change, it’s clear that organizations need to adapt faster and more often than ever before. Knowledge management (KM) and process…
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For any organization, launching a knowledge management (KM) or process program is a big endeavor with lots of tough decisions to make. Fortunately, organizations don’t need…
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Organizations are seeking new and better ways to drive innovation, and many are looking to knowledge management (KM) for support. This article outlines ways to connect KM and…
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Articles|
Scaling Expertise in Oil & Gas
Given the ups and downs impacting the workforce, the unique skillsets required for the work, and the existential risk associated with mistakes, companies across the oil and…
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Infographics|
What Makes Tata Steel Excellent at KM?
Tata Steel earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 4 on APQC’s KM Capability Assessment at the enterprise level. This…
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Capital Group-American Funds Service Group earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at the…
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On an APQC webinar, APQC Executive Director Cindy Hubert facilitated an interactive panel on accelerating KM adoption and behavior change featuring four leaders from KM teams…
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On an APQC webinar, APQC Senior Advisor Darcy Lemons facilitated a panel on communities featuring leaders from KM programs recognized by APQC’s Excellence in Knowledge…
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Portable metrology provider Advanced Industrial Machine Solutions needed a more robust approach to document management. Thus, the company leveraged APQC’s Process…
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Presentation Slides|
An Interactive Conversation with 2020 Excellence in KM Recipients
In this two-hour web event, APQC’s Cindy Hubert, Darcy Lemons, and Lauren Trees facilitated three interactive conversations with leaders from high-achieving KM teams…
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Presentation Slides|
TRaVIS - Documentation Management for Small Businesses
As a startup company, Advanced Industrial Machine Solutions needed to manage its documents but had little time to design a document management system. In this session,…
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Lessons learned are key to sustainable, effective project management. This article describes the lessons learned program run by Saudi Aramco’s project management office,…
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