What Makes Prudential Financial Excellent at KM?

Published On:
September 28, 2021
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Prudential Financial earned APQC's 2021 Excellence in KM recognition in honor of achieving Level 5 on APQC's KM Capability Assessment Tool at the business entity level. This infographic includes highlights from Prudential Financial’s knowledge management program, a brief timeline of its KM journey, a description of its key KM tools and approaches, and a summary of business results and critical success factors.