
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Achieving Benchmarking Excellence at Boeing
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Articles
Engaging Employees in Process at Michigan State University
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Articles
Empowering Counselors and Support Staff with ProUnitas
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Collections
The Next 90 Days: From Reactive to Proactive in a Pandemic
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Collections
Digital Transformation: Strategy to Tactics
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Collections
Overviews from APQC's 2018 Process and Performance Management Conference
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Collections
Presentations from APQC's 2018 Process Performance Management Conference
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Articles
Intersection of Process and Knowledge Management: Ask the Experts (Q&A Summary)
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Articles
APQC Recommends Value-Driven Improvement Through Cross-Discipline Assessment
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021