The Role of Technology in KM

Published On:

October 23, 2023

Authored By:

APQC

Members-Only Content:

AI and other technologies transform how people find and share knowledge in organizations. KM teams drive adoption while facing challenges such as leaders not seeing the value in new tools and employee resistance. This article captures a roundtable discussion hosted by APQC, during which knowledge management practitioners and leaders from various industries discussed technology's benefits, barriers, and opportunities, the impact of advanced technology on knowledge management, and its future applications.

Type:

Articles

Topics:

IT, Knowledge Management, KM Enabling Technology, KM Tools and Approaches

Tags:

Artificial intelligence (AI), Digital transformation

Related Resources

2024 Knowledge Management Webinars

Managing AI: KM and Emerging Technologies

Emerging Technologies for Knowledge Management

IT Information Governance Practices Reports

IT Information Governance Practices Report: Size by Revenue Comparison

IT Information Governance Practices Report: Cross Industry

Navigating the Future: Integrating KM with Emerging Technologies

Effective Change Management Practices to Support Emerging Technologies in KM

Virtual and Augmented Reality: Emerging Technologies for Knowledge Management

Smart Recommendation Systems: Emerging Technologies for Knowledge Management

Cognitive Computing and AI: Emerging Technologies for Knowledge Management

Work at the Speed of Knowledge: Generative AI and the Future of Knowledge Management