Emerging Technologies for Knowledge Management Survey Report
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.
This report explores Knowledge Management (KM) teams' role in their organization’s digital strategy and how emerging technology enables KM. Topics include:
- KM and its role in technology strategy and implementations
- Current state of implementation for technologies enabling KM, including advanced technologies such as Artificial Intelligence
- Top drivers and barriers for successful technology implementation
- Change management effectiveness when implementing technology