Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Emerging Technologies for Knowledge Management Survey Report
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report explores Knowledge…
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This case study explores how one organization built a top-down and bottom-up improvement process that uses meta data and integrated systems to automate the submission and…
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Infographics|
2 Waves of Disruptive Digital Technology Hit KM
This infographic outlines the broader technological trends affecting KM programs, the new technologies KM teams have broadly adopted, and the emerging tools they are…
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Webinars & Videos|
Technology Trends in Knowledge Management
In this on-demand webinar, APQC Principal Research Lead Lauren Trees summarizes the latest technology developments affecting KM programs, including cloud platforms,…
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Presentation Slides|
Technology Trends in Knowledge Management
In this presentation, APQC Principal Research Lead Lauren Trees summarizes the latest technology developments affecting KM programs, including cloud platforms, automation and…
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Webinars & Videos|
Content Delivery for the Digital Workplace
The “digital workplace” concept promises users the capability to see only the most useful content for their daily work tasks, whether they browse, search, or have…
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Presentation Slides|
Content Delivery for the Digital Workplace
The “digital workplace” concept promises users the capability to see only the most useful content for their daily work tasks, whether they browse, search, or have…