Percentage of total funding for KM program, initiative, or service from allocations from business units, functions, or groups leveraging KM services

This measure calculates the percentage of total funding for the knowledge management (KM) program, initiative, or service from allocations from business units, functions, or groups leveraging KM services. KM is responsible for organizing an entity's knowledge base; determining the kind of specialized knowledge an entity possesses, and which elements of this collective knowledge are beneficial; capturing and maintaining this knowledge; and granting access to this library of information. This measure is part of a set of Supplemental Information measures that help companies evaluate additional variables not covered elsewhere for the "develop and manage enterprise-wide knowledge management (KM) capability" process.

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Measure Category:
Supplemental Information
Measure ID:
106094
Total Sample Size:
656 All Companies
Performers:
25th Median 75th
- - -
Key Performance Indicator:
No
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Units for this measure are percent.

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Percentage of total funding for KM program, initiative, or service from allocations from business units, functions, or groups leveraging KM services

Key Terms

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Supplemental information is data that APQC determines is relevant to decision support for a specific process, but does not fit into the other measure categories such as cost effectiveness, cycle time, or staff productivity.

Measure Scope

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Cross Industry (7.4)

  • 13.5.1 - Develop KM strategy (11095)
    • 13.5.1.1 - Develop governance model with roles and accountability (11100)
    • 13.5.1.2 - Define roles and accountability of core group versus operating units (11102)
    • 13.5.1.3 - Develop funding models (11103)
    • 13.5.1.4 - Identify links to key initiatives (11104)
    • 13.5.1.5 - Develop core KM methodologies (11105)
    • 13.5.1.6 - Assess IT needs and engage IT function (11106)
    • 13.5.1.7 - Develop training and communication plans (11107)
    • 13.5.1.8 - Develop change management approaches (11108)
    • 13.5.1.9 - Develop strategic measures and indicators (11109)
  • 13.5.2 - Assess KM capabilities (11096)
    • 13.5.2.1 - Assess maturity of existing KM initiatives (11110)
    • 13.5.2.2 - Evaluate existing KM approaches (11111)
    • 13.5.2.3 - Identify gaps and needs (11112)
  • 13.5.3 - Design and implement KM capabilities (20965)
    • 13.5.3.1 - Develop new KM approaches (11114)
    • 13.5.3.2 - Design resource model for KM approaches (20966)
    • 13.5.3.3 - Implement new KM approaches (11115)
    • 13.5.3.4 - Leverage and enhance IT for KM approaches (20967)
    • 13.5.3.5 - Develop measures (20968)
  • 13.5.4 - Evolve and sustain KM capabilities (20969)
    • 13.5.4.1 - Enhance/Modify existing KM approaches (11113)
    • 13.5.4.2 -  Sustain awareness and engagement (20970)
    • 13.5.4.3 - Expand KM infrastructure to meet demand (20971)