Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Presentation Slides|
The Role of Artificial Intelligence in Process Improvement and Knowledge Management
During this session, Google discussed how Artificial Intelligence, driven by Generative AI, is becoming a board-level topic for many businesses, and how it is set to…
-
Collections|
Summaries from APQC’s 2024 Conference
APQC held its annual Process and Knowledge Management Conference in Houston from April 29th to May 2nd, 2024. The conference had a theme of "Connect, Change, Grow," which…
-
Collections|
Presentations from APQC’s 2024 Conference
APQC held its annual Process and Knowledge Management Conference in Houston from April 29th to May 2nd, 2024. The conference had a theme of "Connect, Change, Grow," which…
-
Amid the hype of technologies like AI and a constantly changing business landscape, it’s easy for organizations to forget the importance of key skills like collaboration and…
-
Combining KM and process management can optimize work processes, leading to improved quality, consistency, faster problem-solving, and reduced frustration. However, few…
-
Collections|
Managing Process Knowledge
Business processes and associated knowledge are essential to an organization's effective operation. Process and KM teams aim to document, standardize, and optimize how work…
-
Webinars & Videos|
Member Storytime: Integrating KM and Process for Success
In this "Special Edition" webinar, Adeeb Barqawi from ProUnitas and Sean Floyd from Rocketship Public Schools shared their experiences and the value of integrating process…
-
Presentation Slides|
Member Storytime: Integrating KM and Process for Success Slides
In this "Special Edition" webinar, Adeeb Barqawi from ProUnitas and Sean Floyd from Rocketship Public Schools shared their experiences and the value of integrating process…
-
Infographics|
How to Overcome Barriers to Managing Process Knowledge
Effective organizations require standardized, well-documented, and optimized business processes and knowledge management. However, process and KM teams often operate…
-
Infographics|
Key Roles Involved in Managing Process Knowledge
For an organization to function effectively, standardized, well-documented, and optimized business processes and knowledge management are essential. Although process and KM…
-
For an organization to operate effectively, it is crucial to have standardized, well-documented, and optimized business processes and knowledge management. Even though…
-
Infographics|
Top 5 Reasons to Manage Process Knowledge
Standardized, well-documented, and optimized business processes and knowledge management are essential for effective organizational function. Collaboration between process…
-
Articles|
Understanding Process Knowledge
Process management and knowledge management are separate but related fields that aim to improve organizational efficiency. Organizations are increasingly recognizing the…
-
Presentation Slides|
Managing Process Knowledge
APQC's Jeff Varney, Cindy Hubert, and Lynda Braksiek share valuable insights from the 2023 conference and the latest research into aligning processes and knowledge management…
-
Webinars & Videos|
Managing Process Knowledge
APQC's Jeff Varney, Cindy Hubert, and Lynda Braksiek share valuable insights from the 2023 conference and the latest research into aligning processes and knowledge management…