Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
In partnership with Dr. Paul Walker (Schiro/Zurich Chair in Enterprise Risk Management at St. John’s University), APQC launched its Evolving Practices in Enterprise Risk…
-
Collections|
2020 Financial Management Webinars
APQC's financial management (FM) group hosts regular webinars featuring both internal experts discussing APQC's research and findings and external corporate FM thought…
-
Collections|
2020 Knowledge Management Webinars
APQC hosts monthly knowledge management (KM) webinars to connect with our KM members. Some calls feature internal APQC KM experts, whereas others feature external thought…
-
For years, knowledge management (KM) programs have deployed a variety of approaches and technologies to enable people to locate official and unofficial experts across the…
-
Organizational culture can often be messy and ambiguous in the course of daily work. Even when an organization has a high-level culture that drives its mission and values,…
-
Articles|
Defining Culture in the Business
Culture plays a critical role in shaping organizations for good or ill: While it can be a source of empowerment and creativity, it can also lead to misunderstandings and…
-
Infographics|
What Makes Tata Steel Excellent at KM?
Tata Steel earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 4 on APQC’s KM Capability Assessment at the enterprise level. This…
-
NATO Communications and Information Agency earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at the…
-
Capital Group-American Funds Service Group earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at the…
-
Infographics|
What Makes Deloitte Excellent at KM?
Deloitte earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 5 on APQC’s KM Capability Assessment at the enterprise level. This…
-
On an APQC webinar, APQC Executive Director Cindy Hubert facilitated an interactive panel on accelerating KM adoption and behavior change featuring four leaders from KM teams…
-
On a webinar, APQC Principal Research Lead Lauren Trees facilitated a panel on advanced technologies featuring three leaders from KM teams recognized by APQC’s Excellence in…
-
On an APQC webinar, APQC Senior Advisor Darcy Lemons facilitated a panel on communities featuring leaders from KM programs recognized by APQC’s Excellence in Knowledge…
-
To learn more about the goals, challenges, career paths, and future plans of today’s finance professionals, APQC launched the “People of Finance” series to share the stories…
-
Collections|
Developing Finance Talent
This collection curates APQC's latest research on developing finance talent, including related research project deliverables, webinars/slides, case studies, benchmarking data…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.