What Makes NATO Communications and Information Agency Excellent at KM?
NATO Communications and Information Agency earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at the enterprise level. This infographic includes highlights from NATO Communications and Information Agency’s knowledge management program, a brief timeline of its KM journey, a description of its key KM tools and approaches, and a summary of business results and critical success factors.