Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
Digital Transformation of the Finance Organization Performance Assessment
Gain insight into the efficiency and effectiveness of your finance function processes by completing the Finance Organization Open Standards Benchmarking Assessment.
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Tools & Templates|
General Accounting and Reporting Cycle Performance Assessment
Completing the General Accounting and Reporting Open Standards Assessment can provide insight into your organization's staff productivity, process efficiency, and cycle time…
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Internal Controls Performance Assessment
Gain best practices insights into creating cost-effective, flexible, and responsive internal control processes, and help your organization ensure management directives are…
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Accounts Payable and Expense Reimbursement Performance Assessment
Find out where your finance organization has opportunities to streamline processes, minimize cost, and improve the effectiveness of processing payables by completing the…
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Accounts Receivable Performance Assessment
The accuracy of the accounts receivable process is important due to its direct impact on customer satisfaction. Complete the Accounts Receivable assessment to receive results…
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Tax and Treasury Performance Assessment
Gain best practices insight into the efficiency and effectiveness of your business entity's tax and treasury process groups by completing the Tax and Treasury Open Standards…
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Customer Credit and Invoicing Performance Assessment
Identify weak points in customer credit and invoicing processes by completing the Customer Credit and Invoicing Open Standards Benchmarking Assessment. Although these are not…
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Information Technology Organization Performance Assessment
Traditional IT assessments have focused on technology silos such as desktop, mainframe, operating systems, and networking. As IT executives around the globe have continued to…
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IT Application Development Performance Assessment
Understanding how your processes perform against your peers is a key step for any organization that wants to ensure its IT Application Development and Maintenance processes…
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Knowledge Management Benchmarks and Metrics Assessment
Complete APQC’s Knowledge Management (KM) Benchmarks and Metrics Assessment to find out how your organization’s KM program, initiative, or service stacks up against the…
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Product Development Performance Assessment
Complete the Product Development Open Standards Benchmarking Assessment to identify your organization’s potential performance gaps in getting high-quality products and…
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Retail Supply Chain Planning Performance Assessment
Effective supply chain planning requires making cost-conscious decisions. In addition to being cost competitive, the goal of supply chain planning is to establish a supply…
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Sales and Order Management Performance Assessment
Order management is about keeping track of your orders and making sure the people, process, and partnerships required to complete those tasks are being managed to maximum…
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Sales and Marketing Performance Assessment
Assess the role, maturity, and effectiveness of your corporate sales and marketing function by completing the Sales and Marketing Open Standards Benchmarking Assessment.Sales…
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Supply Chain Planning Benchmarking Assessment
Supply chain planning professionals strive to be cost competitive and establish a supply chain that is responsive and resilient. Take a comprehensive look at how your supply…
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