Supply Chain Planning Benchmarking Assessment

20 hours
2 weeks
Detailed process assessment

There may be a fee associated with this assessment, learn more.

Supply chain planning professionals strive to be cost competitive and establish a supply chain that is responsive and resilient. Take a comprehensive look at how your supply chain is performing against relevant peer groups’ by completing the Supply Chain Planning Open Standards Benchmarking Assessment and uncover opportunities for:

  • improving forecast accuracy,
  • reducing inventory,
  • speeding up the cash-to-cash cycle time, and
  • reducing stock-outs and backorders.

Other key measures represented in this assessment include:

  • Customer order cycle time in days
  • Average monthly shipping location forecast error measured by the mean absolute percentage error (MAPE)
  • Customer retention rate for all customers over the past three reporting periods
  • Inventory carrying cost as a percentage of inventory value

All submissions to APQC's benchmarking database, both Open Standards Benchmarking and Rapid Performance Assessments, must be collected using APQC's easy-to-use Microsoft Excel data collection instruments. Please download a fresh copy of the assessment file by clicking the “Download Survey to Start Assessment” button.

Each benchmarking assessment offers an Excel-based data collection tool consisting of the survey itself, the measures associated with the survey, the glossary terms needed to understand the survey, and a copy of the Process Classification Framework (PCF) relevant to the data collection instrument. The consolidated data collection tool is intended to simplify the collection of benchmarking data within your organization.

How it works:


Once you have completed the data collection instrument, simply upload the file using APQC's secure file upload tool. Visit this URL to upload your file: If you are unable to connect to that web site, please contact the helpdesk for more information by sending an email to [email protected]. Please do not send privileged, confidential, or non-public data to APQC via email. Please contact the helpdesk on [email protected] if you have any further questions.

APQC analysts will immediately begin validation of your submission.

Download Survey to Start Assessment