Accounts Payable and Expense Reimbursement Performance Assessment

20 hours
2 weeks
Detailed process assessment

There may be a fee associated with this assessment, learn more.

Find out where your finance organization has opportunities to streamline processes, minimize cost, and improve the effectiveness of processing payables by completing the Accounts Payable and Expense Reimbursement assessment. 

APQC has collected information from multiple sources to provide metrics relating to accounts payable and expense reimbursement processes.Taking this survey will allow you to compare our Open Standards Benchmarking database.

Some of the key metrics you will receive from participating in this assessment include:

  • Personnel cost to perform the process "process accounts payable" per process FTE
  • Total cost to perform the process "process accounts payable (AP)" per invoice processed
  • Total cost to perform the process "process accounts payable" as percentage of selling, general, and administrative (SGA) costs
  • Cycle time in days from receipt of invoice until approved and scheduled for payment
  • Percentage of disbursements that are first time error free

All submissions to APQC's benchmarking database, both Open Standards Benchmarking and Rapid Performance Assessments, must be collected using APQC's easy-to-use Microsoft Excel data collection instruments. Please download a fresh copy of the assessment file by clicking the “Download Survey to Start Assessment” button.

Each benchmarking assessment offers an Excel-based data collection tool consisting of the survey itself, the measures associated with the survey, the glossary terms needed to understand the survey, and a copy of the Process Classification Framework (PCF) relevant to the data collection instrument. The consolidated data collection tool is intended to simplify the collection of benchmarking data within your organization. 

How it works:


Once you have completed the data collection instrument, simply upload the file using APQC's secure file upload tool. Visit this URL to upload your file: If you are unable to connect to that web site, please contact the helpdesk for more information by sending an email to [email protected]. Please do not send privileged, confidential, or non-public data to APQC via email. Please contact the helpdesk on [email protected] if you have any further questions.

APQC analysts will immediately begin validation of your submission.

Download Survey to Start Assessment