Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Evolving Practices in ERM: Retail and Wholesale Industry Report
In the fall of 2020 through Spring of 2021, APQC partnered with Paul Walker, Ph.D., Schiro/Zurich Chair in Enterprise Risk Management at St. John’s University, as the subject…
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Reports & White Papers|
Evolving Practices in Enterprise Risk Management
Enterprise Risk Management (ERM) is the process by which organizations identify and manage a broad portfolio of significant risks in an integrated way. ERM is foundational…
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In the Fall of 2020 through the Spring of 2021, APQC partnered with Paul Walker, Ph.D. (Schiro/Zurich Chair in Enterprise Risk Management at St. John’s University) to carry…
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Webinars & Videos|
Evolving Practices in Enterprise Risk Management
APQC recently conducted a study on evolving practices in enterprise risk management (ERM), in partnership with thought leader Dr. Paul Walker, to understand the current…
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Presentation Slides|
Evolving Practices in Enterprise Risk Management
APQC recently conducted a study on evolving practices in enterprise risk management (ERM), in partnership with thought leader Dr. Paul Walker, to understand the current…
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Case Study|
Evolving Practices in Enterprise Risk Management at U.S. Department of Health and Human Services
The U.S. Department of Health and Human Services (HHS) is a cabinet-level department of the United States Federal Government comprised of 10 diverse government agencies…
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The Internal Revenue Service (IRS) is a bureau of the Department of the Treasury with a mission to “provide America’s taxpayers top-quality service by helping them understand…
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Chillicothe Municipal Utilities is a community-owned organization that provides electricity, water, wastewater collection, and refuse collection for the city of Chillicothe,…
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Reports & White Papers|
Evolving Practices in Enterprise Risk Management: Survey Report
In the fall of 2020 through spring of 2021, APQC partnered with Paul Walker, Ph.D., Schiro/Zurich Chair in Enterprise Risk Management at St. John’s University, as the subject…
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AARP is the nation’s largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. In November 2020, the…
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Highmark Health is a nonprofit health organization with headquarters in Pittsburgh, Pennsylvania. As a “blended health organization,” Highmark Health includes both payers and…
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ON Semiconductor is a supplier of semiconductor-based solutions for automotive, communications, computing, consumer, industrial, medical, aerospace, and defense applications…
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In partnership with Dr. Paul Walker (Schiro/Zurich Chair in Enterprise Risk Management at St. John’s University), APQC launched its Evolving Practices in Enterprise Risk…
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Infographics|
Drivers of Treasury Success in the 'Next Normal'
In 2020, APQC partnered with Ernie Humphrey, CEO of Treasury Webinars, to conduct a study based on both a survey (N=246) as well as interviews focused on what success looks…
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Infographics|
Delivering Treasury Success in the 'Next Normal': Findings Related to Bank Relationship Management
In 2020, APQC partnered with Ernie Humphrey, CEO of Treasury Webinars, to conduct a study based on both a survey (N=246) as well as interviews focused on what success looks…
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