Delivering Treasury Success in the 'Next Normal': Findings Related to Bank Relationship Management

Published On:
November 30, 2020
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In 2020, APQC partnered with Ernie Humphrey, CEO of Treasury Webinars, to conduct a study based on both a survey (N=246) as well as interviews focused on what success looks like for treasury in the ‘next normal’ (e.g., post pandemic and beyond) and to identify the key drivers of treasury success. This infographic discusses the study findings related to bank relationship management.