Drivers of Treasury Success in the 'Next Normal'

In 2020, APQC partnered with Ernie Humphrey, CEO of Treasury Webinars, to conduct a study based on both a survey (N=246) as well as interviews focused on what success looks like for treasury in the ‘next normal’ (e.g., post pandemic and beyond), and to identify the key drivers of treasury success. This infographic discusses these drivers, organized by people, processes, technology, and measures.