Evolving Practices in Enterprise Risk Management: Executive Summary

In the Fall of 2020 through the Spring of 2021, APQC partnered with Paul Walker, Ph.D. (Schiro/Zurich Chair in Enterprise Risk Management at St. John’s University) to carry out the Evolving Practices in Enterprise Risk Management study. The purpose of the study was to understand current practices and tools for Enterprise Risk Management (ERM) and how these practices are evolving in light of the COVID-19 pandemic. The study included a survey with 229 valid participants as well as in-depth interviews with ERM practitioners from eight organizations.

This executive summary provides an overview of the white paper and the study’s key findings, which are organized into three broader topics:

• ERM program structure;
• ERM processes and practices; and
• ERM benefits, measures, and results.