Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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To increase the likelihood of success when implementing automation or other technologies, organizations should look to their process and performance management (PPM) teams…
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In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Presentation Slides|
Highlights from APQC's 2024 Conference: Connect. Change. Grow Webinar Slides
In today's fast-paced and constantly evolving workplace, organizations must adapt to survive and thrive. Growth originates from within, not from external sources, emphasizing…
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In recent years, Knowledge Management (KM) teams have become valuable strategic partners in organizations. Typical partners for KM teams include IT, HR, learning and…
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Enterprise content management systems that provide employees with timely, useful information can enhance productivity, quality, collaboration, and job satisfaction…
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Few terms are more popular and confusing than "Sustainability." Everyone is using it, but what does it mean? In this article, APQC provides a holistic definition plus…
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Articles|
Inventory Optimization: Show Me the Money
How can your organization optimize inventory to avoid excessive carrying costs and still satisfy demand? This article looks at the key components of inventory optimization as…
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Articles|
Raw Material Inventory Turns
Delivering goods and products begins with raw materials. Those materials vary widely by industry and manufacturing process, but all must be sourced and managed. A key…
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In today’s rapidly evolving business world, environmental, social, and governance (ESG) factors have emerged as essential pillars of effective supply chain management…
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Presentation Slides|
Creating a Virtual Member of a Community of Practice
During this session, a research project utilizing artificial intelligence in order to develop advanced knowledge management technologies for the Defense Advanced Research…
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Presentation Slides|
The Role of Artificial Intelligence in Process Improvement and Knowledge Management
During this session, Google discussed how Artificial Intelligence, driven by Generative AI, is becoming a board-level topic for many businesses, and how it is set to…
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Presentation Slides|
Storytelling with Data: Grab A Hold of Your Audience & Share your Message
In this session, attendees learned how to effectively shape the stories behind the data to make it more meaningful to stakeholders. They also discovered how Kellanova…
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Presentation Slides|
The True Cost of Losing Knowledge and How to Save It
In this session, participants learned about the pressing challenges organizations face in managing their wealth of knowledge and information. The session explored the…
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In this session, the Canadian Medical Protective Association (CMPA) discussed how they benefited from business process improvement (BPI) and content management. CMPA…
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