How Organizations Are Investing in Digital Tools and Technology

Published On:
May 22, 2024
Authored By:
APQC
Members-Only Content:

In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the organizations they support. This article explores the differences across organizational size, industry, and process management maturity level in how organizations are currently investing or plan to invest in digital technology over the next twelve to eighteen months.

Also found in Digital and Its Role in Process
Type:
Articles
Topics:
Process and Performance Management, Process
Tags:
Advanced analytics, Artificial intelligence (AI), Automation, Chatbots , Digital transformation, Digital workplace, Robotic process automation 

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