The U.S. Internal Revenue Service (IRS) earned APQC’s 2019 Excellence in KM Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at the enterprise level. This infographic includes highlights from its knowledge management program, a brief timeline of its KM journey, a description of its key KM tools and approaches, and a summary of business results and critical success factors.
What Makes Prudential Financial Excellent at KM?
What Makes Saudi Aramco PMO Excellent at KM?
What Makes Dubai Municipality Excellent at KM?
What Makes Teach for America Excellent at KM?
Data and Measures
Fixing Process & Knowledge Productivity Problems Survey Report: Education
Excellent Content Management at Mercer
Supporting and Engaging Content Roles in the Business at Prudential Financial
3 Ways Enterprise KM Improves Findability
Enterprise KM Makes It Easier to Find Information People and Expertise
Excellence in Knowledge Management at Teach for America
Excellence in Knowledge Management 2021