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Simplicity: It’s the 2020 Word for KM
As 2020 begins, countless self-help articles are encouraging people to choose a “word of the year” to help motivate and guide them. While setting a theme for personal growth makes sense, the same tactic can be applied to a team, company, or broader discipline. The right rallying cry helps bring…
Why KM Initiatives Fail
Most people understand that knowledge management, or KM, is a pretty good idea. Sharing and re-using knowledge helps everyone in the organization work smarter, faster, and with fewer mistakes. But why, then, do so many KM initiatives fail? Let’s look at five problems that can trip up well-…
Stop Measuring KM the Wrong Way
Smart leaders know that knowledge management has a positive influence on workforce morale and performance. When employees have easy access to documents, expertise, and one another they waste less time looking for information, collaborate more efficiently to solve problems, and are better able…
What are the Best Four Components of Knowledge Management?
The best four components of knowledge management are people, process, content/IT, and strategy. Regardless of the industry, size, or knowledge needs of your organization, you always need people to lead, sponsor, and support knowledge sharing. You need defined processes to manage and measure…
How Knowledge Management Can Embrace Disruptive Forces
It seems that we all have a lot of things disrupting our working hours: mergers and acquisitions, new organizational structures (with new bosses) being put in place and, yes, emerging technologies. And, it seems as if they all are happening at once. I’d like to say to my fellow KMers…
Why KM Programs Need Boots on the Ground
All knowledge management programs need dedicated staff. We’ve seen organizations try to make KM a part-time role, but the strategy has much greater odds of success when at least one person (and often more) is allocated full-time to KM. This ensures KM gets the focused attention required to…
Strategy and Flexibility Will Make Your KM Team Better at Change Management
“The only constant in life is change”—coined by Greek philosopher Heraclitus 2500 years ago—is one of those sayings that feels progressively more true. From mergers and acquisitions to reorgs and big technology projects, it seems like we’re always in the midst of a “transformational” shift…
What are the Best Knowledge Management Principles in 2019?
2019 is shaping up to be a pivotal year for KM. Organizations large and small, across industries and around the world, are engaging in digital transformation. They’re making significant investments in new technologies, many of which will uproot old workways and IT infrastructures. In this…
5 Reasons Why Knowledge Management Is Moving to the Cloud
The adoption of cloud platforms is one of the biggest trends in knowledge management, with nearly half of APQC’s KM audience in the process of migrating this year. The transition to cloud-based KM has its challenges, including fewer opportunities for customization and the need to reorient users’…
Remembering Apollo: Why KM Is Mission-Critical for NASA
Fifty years ago this week, Apollo 11 landed the first humans on the Moon. This remarkable achievement dominated newspaper headlines and was watched live by 20 percent of the world’s population. It positioned the United States as the winner of the space race and turned the spaceflight’s commander…