Is foreign currency exchange (FX) volatility a concern of yours? If you manage payables or receivables processes for a large organization that buys or sells in the Eurozone, you should be thinking “outside the box” when it comes to recent FX volatility. And you should pay particularly close…

Political and social environments in other countries can quickly affect supply chains, so supply chain visibility is a must for organizations. This is a sentiment repeated so much that it can be easy to block out. But that isn’t so easy when regulations appear that force organizations to take…

2011 was a wonderful year at APQC, particularly in process management. However, I must admit that after a year in which we released a major process management report, hosted a process management conference, and launched a study on building strong process management capabilities, even I am…

January is goal-setting time at APQC. This year, many of my coworkers are looking for ways to increase their efficiency and eke out more time for strategic thinking, creativity, and value-added contributions. For knowledge managers, it makes sense to think not only about personal productivity, but…

One of my New Year’s resolutions is to make time for researching and pondering big-picture ideas, especially those with a contrarian flavor. I want to remain alert to the flow of commercial currents that influence how CEOs and CFOs set growth strategies. Ultimately, those high-level decisions drive…

Growth, talent, speed, risk, reputation, and sustainability—these are six CEO priorities that we reported on at the start of 2011. Throughout the year, we published and promoted human capital management (HCM) content aimed at helping organizations meet these CEO objectives. Below is a list of our…

The globalization of supply chains has made risk a primary concern for organizations. The aftermath of the earthquake and tsunami in Japan and the recent flooding in Thailand serve as stark reminders of how natural disasters can throw supply chains off balance. In fact, Tommy Lui, logistics…

Even people who don't celebrate a holiday in December feel the effects of largely empty office buildings, holiday parties, extra traffic, and ever-expanding end-of-year task lists. Productivity is part of APQC's name, and we still experience lags during December. It can be difficult to stay focused…

People often ask me: “My organization isn’t an APQC member, but I want to learn more about knowledge management and take advantage of APQC’s resources. How can I do that?” First off, if you’re new to knowledge management, I highly recommend checking out Knowledge Management Overviews, our…

Over the past few years, APQC has noticed a trend in our knowledge management research. Namely, best-practice organizations build knowledge sharing and collaboration into the way employees already work, instead of having those activities be separate add-ons that people have to shift gears to…