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Timely Advice for Managers of Remote Employees
“Just because social distancing is in place, doesn’t mean that managers should be out of touch with their people,” wrote engagement expert Lisa Ryan in a recent LinkedIn post. I reached out to Lisa Ryan, chief appreciation strategist at Grategy, with some questions about how managers can stay in…
6 Baby Steps for Those Who are New to Remote Work
Many employees are experiencing major disruptions to their routines and daily life, while remote work is becoming more essential every day. But with such a sudden change in routine, workers who have little or no work-from-home experience can end up feeling a sense of chaos on top of the already…
Work-at-Home Tips from a Seasoned Telecommuter
The coronavirus pandemic has many APQC members departing the office and embarking on a full-time, work-from-home journey. In this blog post, I am sharing practices that have worked for me over many years of full-time telecommuting. Because every personality, home situation, and job is different and…
MGM Resorts Makes Leadership Development All-Inclusive—With Great Results
The number one leadership skills shortage solution—according to APQC’s Reviving Leadership Capabilities research—is to develop leadership capabilities in all employees. Yet, only 8% of organizations at the time of this research took this approach. MGM Resorts is one organization that…
The “Secret Sauce” for Extraordinary Employee Performance
If there was one thing that you could do today to drive extraordinary performance from your team—would you do it? In this email interview with APQC, Amy Leschke-Kahle—VP of Performance Acceleration at The Marcus Buckingham Company, an ADP Company—talks about the role of employee engagement in…
10 Things I Learned About HCM in 2019
In its Future of Jobs report, The World Economic Forum lists the ability to learn as one of the most in-demand skills today and predicts that employer demand for active learners will grow through 2022. In the spirit of life-long learning, I am sharing ten of my key learnings (in no particular order…
Secrets to RPA Success in Shared Services
Robotic process automation (RPA) has the potential to elevate the performance and contribution of shared services organizations. Yet, fully realizing the benefits of RPA in shared services requires a thoughtful and measured approach. In an email interview, Anshu Gupta, head of global people…
4 Things Walmart Learned About Using Data to Drive Diversity
Despite years of effort and substantial expenditures, most organizations fall short of providing a truly diverse and inclusive work experience. Yet, having a diverse and inclusive workplace is arguably more important than ever as organizations compete for talent to fuel digital innovation.…
How GE Digital Changed Its Approach to Talent Management
Digital success hinges not just on how an organization leverages technology, but also on how the organization approaches talent management. This is what we are finding as we explore the role that HR and workers play in digital transformation. Recently, I interviewed GE Digital’s Megan Bickle,…
7 Smart Ways to Create Better Employee Engagement
Workers today have many options when it comes to choosing where they work. In a recent episode of the National Public Radio (NPR) program Planet Money—an episode titled Quit Threat!—economist Heidi Shierholz likened the situation to workers having a superpower. Program host Kenny Malone summed…