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Brother, Can You Spare An Electronic Payment?
Tech savvy Sweden’s high utilization of electronic payment technology has the country on pace to become the first cashless society. While widespread credit and debit card usage is fueling the trend, the rise of mobile pay apps is also a key factor. According to a recent article in The New York…
APQC Hosts Groundbreaking MENA KM Conference in Dubai
In November 2015, APQC hosted a two-day MENA Knowledge Management Conference in Dubai, bringing high-caliber speakers from APQC’s membership to share their experiences and expertise with an eager international audience from the Middle East and North Africa (MENA). Cindy acted as MC for the event,…
Top 10 List: Knowledge Management in 2015
Every December I take a close look at the most popular APQC knowledge management content for that year. In part, this is just a fun exercise to see what resonated with our audience. But it also gives me ideas for where KM is headed, what topics and formats people are most hungry for, and what we…
Recognizing the Impact of the New Revenue Recognition Rules
The Financial Accounting Standards Board (FASB) and the International Accounting Standards Board (IASB) have issued their long-awaited converged standards on revenue recognition. The rules govern how and when revenue can be recognized in different industries. In essence, the new rule will do away…
How Wise Are Your Leaders?
As the end of the year approaches, I have been reflecting on the concept of wisdom. Supposedly wisdom results from knowledge and experience. What are the characteristics of wise leaders? Here is what I think is the #1 characteristic: They don’t sacrifice our collective future for their…
Major Overhaul of Performance Reviews Predicted for 2016 and Beyond
Performance reviews can incite fear, confusion, frustration, and even tears. Fortunately, the process that provokes dread from both employee and manager alike is predicted to change in 2016 and beyond. APQC’s Talent Trends Survey Report: A Positive Outlook for HR not only debunked long-standing HR…
Putting Performance Management into the Flow of Work
If you’re like me, or any of the other folks responsible for running some part of a growing concern, you probably spend a lot of time in performance dashboards like this one. Traditional Performance Dashboard I hate files like this. I hate them because they feel so… disconnected. I…
How Do Organizations Attract Supply Chain Talent?
Attracting talent to the supply chain field has and continues to be a hot topic among organizations as many supply chain professionals prepare to retire. A couple of years ago an APQC study revealed that 67 percent of surveyed organizations had made talent management initiatives a top priority in…
An Improved Office Environment—The Gift that Keeps on Giving
What do a Ferris wheel, a bowling alley, and a rock wall have in common? Believe it or not, these are office luxuries at companies such as Acuity, Infosys, and Adobe Systems. And these add-ons aren’t unusual; there are plenty of organizations that have created jaw-dropping work environments. Need a…
Overcoming Three Common Process Management Misconceptions
If you’re reading this blog, it’s probably because you’re a process person. You understand that almost every business need can be addressed through better management of how people do their work. But for everyone that gets it, there’s often several that don’t. And I believe they don’t get it…