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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates
End-to-End Process Maps and Measures: Record-to-Report (Visio)
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Tools & Templates
End-to-End Process Maps and Measures: Record-to-Report (Excel)
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Collections
How to Apply the Process Classification Framework (PCF)®
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Articles
Creating End-to-End Processes: How to Use a Process Classification Framework
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Tools & Templates
End-to-End Process Maps and Measures: Record-to-Report
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Articles
Best Practices in Process Models: The Seven Tenets of Process Management
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Articles
The Building Blocks of Process Management Maturity: Process Models
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Articles
Process Frameworks Driving Organizational Success: Q&A
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Webinars & Videos
How Process Frameworks Drive Organizational Success
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Presentation Slides
How Process Frameworks Drive Organizational Success
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Presentation Slides
Enabling Technology for Digital Transformation and Streamlined Processes
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Presentation Slides
Pursuit of Excellence through Standardizing Core Processes and Process Mapping
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Presentation Slides
Value Pursuit Utilizing Enterprise Process Optimization and Standardization
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Presentation Slides
Influencing Change through Process Visualization
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Webinars & Videos
Lightning Session: How APQC Members Use Process Frameworks
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
