Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In February of 2020, APQC hosted Nada Sanders, Distinguished Professor of Supply Chain Management at D’Amore-McKim School of Business, Northeastern University, on a supply…
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Presentation Slides|
The Humachine: How Human and Technology Can Work Together to Define the Future of Enterprise
This APQC webinar features guest speaker, Nada R. Sanders—Distinguished Professor of Supply Chain Management at the D’Amore-McKim School of Business—for a look into where…
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Webinars & Videos|
The Humachine: How Human and Technology Can Work Together to Define the Future of Enterprise
This APQC webinar features guest speaker, Nada R. Sanders—Distinguished Professor of Supply Chain Management at the D’Amore-McKim School of Business—for a look into where…
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Reports & White Papers|
Value Driven Robotic Process Automation: Enabling Effective Digital Transformation
This whitepaper is brought to you courtesy of the relationship between APQC and its member BPM-D. Digitalization has transformed the way organizations operate. Robotic…
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This whitepaper is brought to you courtesy of the relationship between APQC and its member Signavio. Many organizations embark on RPA programs expecting to realize…
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APQC's research team members have been looking at key trends in 2019 and providing their outlook for 2020 and beyond. In this article, Marisa Brown looks at how digital…
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Digital transformation has taken the business world by storm. Organizations of all sizes and industries are investing in new technologies to boost productivity, cut costs,…
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APQC spoke with a range of successful KM leaders, including winners of its 2019 Excellence in Knowledge Management Award and participants in its 2019 KM Advanced Benchmarking…
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Digital transformation is fundamentally changing the landscape of business, creating new opportunities, business models, customer experiences, and products that were not…
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Presentation Slides|
Seven Truths About the Current State of Digital Transformation
In this APQC webinar sponsored by Esker, Marisa Brown (APQC's senior principal research lead for supply chain management) shares trends and results from APQC’s digital…
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Webinars & Videos|
Seven Truths About the Current State of Digital Transformation
In this APQC webinar sponsored by Esker, Marisa Brown (APQC's senior principal research lead for supply chain management) shares trends and results from APQC’s digital…
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In August of 2019, APQC spoke with Stonnington’s Raj Subramaniam about the local government’s digital transformation efforts. New compliance requirements, process…
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In October of 2019, process and performance management professionals came together in Houston for APQC’s Annual Process and Performance Management Conference. This year’s…
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Presentation Slides|
Enabling Technology for Digital Transformation and Streamlined Processes
Today’s organizations contend with a distributed workforce, inefficient processes, increased competition, and customer demand, which are all key drivers of digital…
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Presentation Slides|
Simulation for Process Improvement
Simulation modeling provides a risk-free, cost efficient mean of examining the operation of complex processes and test improvement ideas before they are implemented. During a…
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