Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Accounts Receivable and Collections Key Benchmarks: Utility Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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Data and Measures|
Accounts Receivable and Collections Key Benchmarks: Retail and Wholesale Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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Data and Measures|
Accounts Receivable and Collections Key Benchmarks: Industrial Products Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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Data and Measures|
Accounts Receivable and Collections Key Benchmarks: Services Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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ON Semiconductor is a supplier of semiconductor-based solutions for automotive, communications, computing, consumer, industrial, medical, aerospace, and defense applications…
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Collections|
Enterprise Content and Collaboration in the Cloud
Cloud computing is one of the most pervasive trends in enterprise IT. In 2019, APQC surveyed more than 300 organizations to understand their use of cloud platforms to support…
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Data and Measures|
Virtual Collaboration in the Utility Industry
In September/October 2020, APQC conducted a survey to understand people’s experiences collaborating virtually with coworkers. This report provides insight into virtual…
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Data and Measures|
Digital Transformation of the Finance Function: Retail and Wholesale Industry Practices Report
APQC conducts ongoing research on the finance function to help organizations benchmark and assess the performance of their own finance functions against other organizations…
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Data and Measures|
Digital Transformation of the Finance Function: Utility Industry Practices Report
APQC conducts ongoing research on the finance function to help organizations benchmark and assess the performance of their own finance functions against other organizations…
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Data and Measures|
Virtual Collaboration in the Industrial Products Industry
In September/October 2020, APQC conducted a survey to understand people’s experiences collaborating virtually with coworkers. This report provides insight into virtual…
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Collections|
Supply Chain Management Blueprints for Success Reports
This collection features content from the following APQC's Blueprint for Success reports in supply chain planning, procurement, manufacturing, and logistics.
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By fostering fruitful supplier relationships and designing strategically focused outcomes, sourcing and procurement professionals now play a central role in addressing supply…
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In order to engage the business and apply process practices that make a difference, we often must challenge the way people think about the way they execute work. To…
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Portable metrology provider Advanced Industrial Machine Solutions needed a more robust approach to document management. Thus, the company leveraged APQC’s Process…
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Webinars & Videos|
Process Toolkit to Challenge the As-Is
In order to engage the business and apply process practices that make a difference, we often must challenge the way people think about the way they execute work. To…
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