Accounts Receivable and Collections Key Benchmarks: Retail and Wholesale Industry

Published On:
January 25, 2021
Authored By:
APQC
Member Only Content:
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Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting” includes all the processes and activities for processing customer credit, invoicing customers, processing accounts receivable (AR), managing and processing collections, and managing and processing adjustments/deductions (Hierarchy ID: 9.2 in APQC’s Process Classification Framework®). Featuring data from APQC's Benchmarks on Demand tool, this article highlights key benchmarks focused on the accounts receivable, collections, and adjustments/deductions key performance indicators (KPIs) for organizations across the retail and wholesale industry.