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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Case Study
Developing an Enterprise Knowledge Management Strategy at the U.S. Pharmacopeia
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Articles
Accelerating KM: Swagelok and U.S. Pharmacopeia Share Advice to Fast-track KM Program Development
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Webinars & Videos
Accelerating KM: Swagelok and U.S. Pharmacopeia Share Advice to Fast-track KM Program Development
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Collections
Excellence in Knowledge Management 2019
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Infographics
What Makes Grant Thornton Excellent at KM?
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Case Study
Excellence in Knowledge Management at Mercer
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Articles
Applying Agile in Knowledge Management
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Case Study
Excellence in Knowledge Management at Grant Thornton
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Data and Measures
2019 Knowledge Management Priorities in the Services Industry
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Data and Measures
2019 Knowledge Management Priorities in the Financial Services, Banking, and Insurance Industries
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Data and Measures
2019 Knowledge Management Priorities in the Nonprofit & Research Sectors
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Case Study
Developing a Roadmap to KM Maturity Level 5
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Tools & Templates
APQC's KM Stakeholder Criteria Worksheet
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
