
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Advice for Using RPA in HR Shared Services
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Articles
Ten Practices for Building a World-Class FP&A Team
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Articles
Simulation Modeling at the Port of Vancouver
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Articles
How Ohm Engineering Enabled Alignment and Standardization at a Municipal Utility
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Articles
Autotagging and Autoclassification: Emerging Technologies for Knowledge Management
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Articles
Cognitive Search: Emerging Technologies for Knowledge Management
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Articles
Integrated Digital Productivity and Collaboration Platforms: Emerging Technologies for Knowledge Management
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Articles
Natural Language Processing: Emerging Technologies for Knowledge Management
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Articles
Virtual and Augmented Reality: Emerging Technologies for Knowledge Management
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Articles
Competency Management in Shared Services at Ericsson
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Articles
Moving to HR Global Operations at Ericsson
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Articles
Communicating the Results of Knowledge Mapping
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Adapting Knowledge Mapping Templates to Your Needs
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How Knowledge Mapping Drives Knowledge Strategy
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Analyzing Knowledge Risks and Gaps
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)