Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
Articles|
Harnessing Tacit Knowledge as a Superpower
In this session, the Manufacturing Division (MMD) of Merck & Co., Inc. focuses on identifying, capturing, transferring, and sharing tacit knowledge. The organization's…
-
During this session, Habitat for Humanity International discussed how it has expanded its knowledge management function to support global staff, resulting in the development…
-
In 2023, APQC recognized eight organizations for their level of maturity in Knowledge Management (KM). This recognition was based on evaluating their KM programs using APQC’s…
-
Investing in effective enterprise content management processes is crucial for organizations. APQC's research on successful content management programs shows how to formulate…
-
Reports & White Papers|
Reasons To Invest In Content Management
The importance of investing in enterprise content management processes and structures is becoming more apparent among organizations. Over time, the lack of effective…
-
How can a development bank leverage knowledge management to make positive change in people’s lives? Dr. Susann Roth, Chief of Knowledge Management at the Asian Development…
-
With any knowledge management (KM) tool or approach, the key to success is getting people to use it. Employees want KM to be intuitive, easy, and embedded into their regular…
-
As an organization grows over years, processes diverge. At APQC's 2022 Process and Knowledge Management Conference, AstraZeneca’s Business Process Manager Christopher Moriak…
-
Reports & White Papers|
Supply Chain Planning Practices: Cross-Industry
APQC conducts ongoing research on supply chain planning designed to help organizations assess the structure and performance of their own supply chain planning function…
-
Supplier risk is one of the biggest risk vectors organizations face today. Suppliers can expose a company to risk not only by failing to deliver materials or products on time…
-
On this podcast, APQC’s Mercy Harper talks with Sarah Cummings, Public-Private Partnership and Research Uptake Expert at Wageningen University and founder of the KM for…
-
Supply chain disruption is especially devastating in the pharmaceutical industry. The timely and accurate delivery of the medicine that people’s lives depend on is only…
-
Advocates want to open COVID-19 vaccine patents to scale up vaccine production, but that won’t be enough for manufacturers around the world to successfully produce vaccines…
-
Reports & White Papers|
Evolving Practices in Enterprise Risk Management
Enterprise Risk Management (ERM) is the process by which organizations identify and manage a broad portfolio of significant risks in an integrated way. ERM is foundational…
-
Articles|
Sales Forecasting in Pharmaceuticals
Pharmaceutical companies have always faced unique challenges in forecasting due to high development costs, a complex regulatory environment, and shifting consumer trends…