Harnessing Tacit Knowledge as a Superpower

Published On:
May 15, 2024
Authored By:
APQC
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In this session, the Manufacturing Division (MMD) of Merck & Co., Inc. focuses on identifying, capturing, transferring, and sharing tacit knowledge. The organization's Knowledge Management Center of Excellence (CoE) utilizes KM tools, practices, and mindsets to prevent the loss of tacit knowledge, reduce the time to competency, and decrease reliance on any single person. The session aimed to help participants understand the importance of tacit knowledge, learn KM tools and techniques to manage it, and develop the ability to mitigate risks associated with tacit knowledge

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