Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Reports & White Papers|
2024 Process & Performance Management Priorities & Challenges Survey Report
APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2024.This report explores trends in…
-
Electric utilities have industry-wide reliability standards to measure the duration and frequency of power outages. But how were these standards established? It wasn’t a…
-
Articles|
Benchmarking Dos and Don'ts
Benchmarking – the process of comparing and learning from the best practices of other companies – is an essential tool for growth in today’s business world. For leaders…
-
Articles|
Knowledge Management and Process Management: A Winning Combination for Continuous Improvement
By effectively harmonizing process and performance management (PPM) with a strong knowledge management (KM) program, organizations can realize unexpected synergy and…
-
Articles|
Getting Started with End-to-End Processes
Process frameworks and end-to-end process maps provide a standardized way for organizations to apply ownership and governance to their cross-functional processes and to…
-
Process frameworks and end-to-end process maps provide a standardized way for organizations to apply ownership and governance to their cross-functional processes and to…
-
In a volatile, uncertain, complex, and ambiguous (VUCA) business landscape, every supply chain organization faces at least some amount of risk. Disruptions to any link in the…
-
To forge and accelerate breakthrough innovation in supply chain management, leaders are increasingly employing the tools of benchmarking to identify opportunities and develop…
-
Articles|
Why is Supply Chain Benchmarking Important?
Supply chain benchmarking is important because managers need to:understand how their supply chains compare to competitors’,evaluate “as is” conditions before they can…
-
Articles|
The Future of Benchmarking
As markets and industries grow more interconnected, benchmarking is expanding in both importance and scope. This article explores six areas where benchmarking is expected to…
-
Reports & White Papers|
Evolution of Benchmarking: A Supply Chain Perspective
Benchmarking has been and continues to be one of the most popular management tools. There is a critical need to look towards the future and understand how it will continue to…
-
Reports & White Papers|
Automate to Elevate: Unlocking the Value Potential of AI-Powered Process Mining
A new era in digitally powered process improvement is here, fueled by a combination of rapidly advancing AI and improved access to the enormous enterprise resource planning …
-
Articles|
Barriers to Better Benchmarking
Benchmarking plays an important role in organizational decision making and transformation. Its foundational elements revolve around establishing measures, developing a…
-
Articles|
Why Apply Process Mining?
Process mining offers an array of benefits. It uses event logs and data visualization to create an objective view of the current state process, including potential…
-
Articles|
Benchmarking with a Purpose
Benchmarking plays an important role in organizational decision making and transformation. Its foundational elements revolve around setting organizations up for performance…