Benchmarking has been and continues to be one of the most popular management tools. There is a critical need to look towards the future and understand how it will continue to drive value. In March 2022, APQC and the IBM Institute for Business Value conducted research to understand the impact and importance benchmarking has on organizations’ abilities to make important, informed decisions.
This report provides a supply chain perspective on benchmarking as a strategic tool, the value of benchmarking, ecosystems, open standards, process mining, and more.
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