Getting Started with End-to-End Processes
Process frameworks and end-to-end process maps provide a standardized way for organizations to apply ownership and governance to their cross-functional processes and to benchmark against similar organizations in their industry. APQC’s Process Classification Framework (PCF)® and standard end-to-end process maps provide a nice starting point for organizations.
This article gives an overview of what end-to-end processes are and why they may benefit your organization. For more information, see End-to-End Process Maps and Measures in the APQC Resource Library.