Automate to Elevate: Unlocking the Value Potential of AI-Powered Process Mining

Published On:
May 17, 2023
Authored By:
APQC and The IBM Institute for Business Value
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A new era in digitally powered process improvement is here, fueled by a combination of rapidly advancing AI and improved access to the enormous enterprise resource planning (ERP) and customer relationship management (CRM) datasets—repositories that generative AI and foundation models rely on. It’s called process mining, and it has profound implications for business transformation.

In this report, learn how process mining can help your company increase operational efficiency, enhance workforce experiences—and unlock the enormous value previously hidden in operational data.