Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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One-fourth of organizations are focused on linking their process management efforts to organizational strategy. Without a clear focus for process work, process teams will…
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Infographics|
The Five Domains of Process Maturity
How can organizations improve their process maturity? A good first step is to understand the five domains that comprise process maturity. Issues in one or more of the…
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Leveraging a process framework as a foundational pillar for business process management (BPM) is a best practice. Many organizations have adopted and adapted APQC’s Process…
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Articles|
Supply Chain Planning Tune-Up Diagnostic
Examine the four essential metrics included in this diagnostic to ensure that your supply chain planning practices will keep you running ahead of the competition. APQC's…
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To objectively assess, manage, and compare supply chain planning practices and results, organizations need a standard framework for classifying and defining processes.APQC’s…
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Articles|
Total Cost of Supply Chain Planning
Supply chain planning begins with a solid understanding of organizational and business strategy and then translating that strategy into the full spectrum of supply chain…
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Articles|
Number of Supply Chain Planning Employees
Costs alone do not explain the totality of performance in supply chain planning; supply chain planning requires efficiency. This article includes data from APQC's Open…
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Articles|
Benchmarking Cash-to-Cash Cycle Time
Data from APQC's Open Standards Benchmarking in supply chain planning shows how organizations perform on cash-to-cash cycle time. Cash-to-cash cycle time looks at the number…
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Articles|
KM and Technology: Navigating Disruption
In today's fast-paced world, technological advancements are disrupting the traditional ways of knowledge management. It has created new opportunities for practitioners to…
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APQC conducted its annual research survey in early 2024 to determine Knowledge Management professionals' top objectives and priorities. The survey asked KM respondents to…
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To withstand today’s supply chain challenges and flourish in the face of future disruptions, supply chain organizations and their teams need to make fundamental changes to…
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Infographics|
5 Keys to Planning, Budgeting, and Forecasting Success
In 2024, it's more important than ever for organizations to optimize these core processes. This infographic highlights five keys to drive success, stability, and…
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A global process owner is responsible for managing a process across the enterprise. This infographic discuss why having a single-point owner for key processes ensures…
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Infographics|
Technology Trends in Planning, Budgeting, and Forecasting
Finance functions are in a transitional period when it comes to the integration of leading-edge technologies for planning, budgeting, and forecasting processes, with a fairly…
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Articles|
How to Get Employee Buy-in for Measurement
For measurement to lead to tangible improvement, an organization must communicate with staff about the measures, align them with strategic objectives and actual work, analyze…
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