KM and Technology: Navigating Disruption

Published On:
February 02, 2024
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In today's fast-paced world, technological advancements are disrupting the traditional ways of knowledge management. It has created new opportunities for practitioners to explore the potential of collaboration, content management, discovery, and artificial intelligence tools. To effectively leverage these modern technologies, organizations need to understand their implications and their role in knowledge management.

In December 2023, the APQC organized a webinar to discuss the involvement of traditional and advanced technologies in knowledge management. The webinar covered key research insights about KM's current and future role in digital strategies and solutions like AI. Additionally, it highlighted the top drivers and barriers to KM adoption of emerging technologies. This article summarizes the webinar's findings, helping readers understand the importance of technology in knowledge management and how it can be utilized to achieve organizational goals.

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APQC is conducting further research and will continue sharing our valuable findings through upcoming publications within this resource collection.