The Five Domains of Process Maturity
How can organizations improve their process maturity? A good first step is to understand the five domains that comprise process maturity. Issues in one or more of the following areas can prevent organizations from improving the overall maturity of their processes.
The domains in this infographic relate to the maturity of a specific process. Organizations looking to evaluate the enterprise-wide management of their processes should look to APQC's Seven Tenets of Process Management research as well as the Process Management Capability Assessment.