Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Articles|
Scaling Expertise in Oil & Gas
Given the ups and downs impacting the workforce, the unique skillsets required for the work, and the existential risk associated with mistakes, companies across the oil and…
-
On an APQC webinar, APQC Executive Director Cindy Hubert facilitated an interactive panel on accelerating KM adoption and behavior change featuring four leaders from KM teams…
-
Capital Group is an American financial services company. It offers a range of products focused on active management including more than 40 mutual funds as well as separately…
-
PTT Exploration and Production (PTTEP) is a national petroleum exploration and production company based in Thailand. APQC spoke with Benjamaporn Boonsiriya, Senior Officer of…
-
Lessons learned are key to sustainable, effective project management. This article describes the lessons learned program run by Saudi Aramco’s project management office,…
-
Prudential Financial wanted to centralize key knowledge resources and create a knowledge-sharing culture across its U.S. businesses. The organization created a formal KM…
-
In this article, you will learn how advanced KM programs are navigating the transition to Microsoft 365 along with key opportunities and challenges that accompany migration…
-
As part of APQC’s 2020 KM Conversations webinar series, experienced KM practitioners gathered to lead a discussion on emerging technologies for KM and how to scope, implement…
-
Articles|
KM and Covid-19: Stories from the Front Line
In the crises and chaos of 2020, KM teams have taken on the role of "first responder" to help their organizations adapt. KM has jumped in to close information gaps, solve…
-
Knowledge management (KM) professionals are contending with a radical reformation in how their organizations collaborate and share knowledge. KM teams must quickly respond to…
-
TechnipFMC launched an effort to help employees develop personal knowledge management skills. The goal of personal knowledge management is to help employees better understand…
-
In March 2020, APQC hosted a webinar with KM leaders from Toyota Motors North America, Ruckus Networks, and Schlumberger to find out how they have overcome cultural hurdles…
-
Knowledge management (KM) has a natural affinity with science, technology, engineering, and math (STEM) disciplines. However, STEM workers themselves may not know what KM is,…
-
In 2019, APQC launched the Excellence in Knowledge Management Award to recognize mature, sustainable KM programs that are delivering significant value to their organizations…
-
Case Study|
Excellence in Knowledge Management at Shell
Royal Dutch Shell is a global oil and gas company and one of the largest companies in the world. In 2019, Shell earned APQC’s Excellence in Knowledge Management Award in…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.